Aadhar Card Fingerprint Problem Solution

Are you having trouble with Aadhaar Fingerprint Biometric Authentication every time? Is your fingerprint not working when you try to authenticate? Don’t worry, we have Aadhar Card Fingerprint Problem Solution that you can try.

While the fingerprint authentication, your fingers should be clear. Sometimes this problem is usually faced due to excessive moisture or dryness present in the fingers, or while your enrolment was done your fingerprints might have not captured properly, or your fingerprint quality might be poor, etc. In such cases, it is better to get the fingerprints updated in your Aadhaar by visiting the nearby Aadhaar Seva Kendra to avoid such inconvenience.

So below is the complete procedure to update your biometric fingerprint, which will solve the query Aadhar Card Fingerprint not matching.

Procedure to Update Aadhar Card Fingerprint Not Matching

To get your fingerprints updated you will need to visit Aadhaar Enrolment Center or Aadhaar Seva Kendra. But before that to save your time at Aadhaar Kendra you can Download Aadhaar Update Form, take a printout and fill it at home

Just take a printout of the form and fill up the form

Once you completely fill-up the form, walk into the nearest Aadhaar Enrolment Kendra

Submit the form to the operator, and tell them that you want to update your fingerprints

The Aadhaar Enrolment Operator will feed the demographic data in the Aadhaar Software and will capture new fingerprints

Once the process is done you will be provided Aadhaar Acknowledgement Slip which will contain Update Request Number (URN), with which you will be able to track the status of your update request.

Once your data gets processed and new fingerprints get updated in the Aadhaar Database you will be notified via SMS and email

So if you encounter Aadhar Card Fingerprint not matching issue then this is how you can get your biometric fingerprint data updated in your Aadhaar

Another possible fix for the Aadhar Card fingerprint problem solution is you may have locked your biometrics of your Aadhaar. And because of this your fingerprint authentication might be getting failed every time.

So if you are facing failure while Aadhaar fingerprint authentication then before you proceed with updating your fingerprints do check if your biometrics are locked. After locking biometrics if a UID is used for invoking any of the authentication services using a biometric modality (fingerprint/iris) a specific error code ‘330’ indicating biometrics are locked. Below is the process which will explain to you how to unlock the biometrics of your Aadhaar.

Aadhaar Biometric Unlock to Fix Fingerprint Not Matching Error Code 330

To unlock your biometrics for successful authentication visit UIDAI Website https://uidai.gov.in/

Select your preferred language in which you would like to access the website

From the homepage click on Lock/Unlock Biometrics appearing under section Aadhaar Services

You will be redirected to https://myaadhaar.uidai.gov.in to complete your request

From the Welcome to myAadhaar page click on the Login button

On next screen enter 12 digits Aadhaar Number, solve the captcha security code and click on the Send OTP button

On your registered mobile number a One Time Password will be sent

Enter the received OTP and click on the Login button

myAadhaar page will load up with all available services

From the myAadhaar Services, click on Lock/ Unlock Biometrics

On the next page if your biometrics are locked then it will display a message Your Biometric is locked (you will not be able to use Biometrics (fingerprints/iris) for authentications thus preventing potential misuse)

So if you are able to see this message that your biometrics is locked then that means your biometrics were locked and that’s the reason you were facing failure while fingerprints authentication

To unlock the biometrics permanently just click on the disable locking feature or if you want to temporarily unlock your fingerprints then you can click on the Unlock biometrics button and your biometrics will be unlocked until a specific period of time which is displayed on the screen.

If your biometrics were not locked then you will need to move on to update your fingerprints so that you can fix the issue of Aadhaar fingerprint not matching error.