Are you facing problems while Aadhaar Fingerprint Biometric Authentication every time? Is your fingerprint authentication failing?
If yes then you should know that while fingerprint authentication, your fingers should be clear. And if still, you are facing a problem with your Fingerprints than you should get your Aadhaar Card Fingerprints updated.
Sometimes this problem is usually faced due to excessive moisture or dryness present in the fingers, or while your enrolment was done your fingerprints might have not captured properly, or your fingerprint quality might be poor, etc. In such cases, it is better to get the fingerprints updated in your Aadhaar by visiting the nearby Aadhaar Seva Kendra to avoid such inconvenience.
So below is the complete procedure to update your biometric fingerprint, which will solve the query Aadhar Card Fingerprint not matching.
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Procedure to Update Aadhar Card Fingerprint not Matching
To get your fingerprints updated you will need to visit Aadhaar Enrolment Center or Aadhaar Seva Kendra. But before that to save your time at Aadhaar Kendra you can download the update form, take a printout and fill it at home. You can download the AADHAAR DATA UPDATE/CORRECTION FORM by clicking here.
Just take a printout of the form and start filling up the form.
Once you completely fill-up the form, walk into the nearest Aadhaar Enrolment Kendra.
Submit the form to the operator, and tell them that you want to update your fingerprints.
The Aadhaar Enrolment Operator will feed the demographic data in the Aadhaar Software and will capture new fingerprints.
Once the process is done you will be provided Aadhaar Acknowledgement Slip which will contain Update Request Number (URN), with which you will be able to track the status of your update request.
Once your data gets processed and new fingerprints get updated in the Aadhaar Database you will be notified via SMS and email.
So if you encounter Aadhar Card Fingerprint not matching issue then this is how you can get your biometric fingerprint data updated in your Aadhaar.
Another possible fix for the Aadhar Card fingerprint problem solution is you may have locked your biometrics of your Aadhaar. And because of this your fingerprint authentication might be getting failed every time.
So if you are facing failure while Aadhaar fingerprint authentication then before you proceed with updating your fingerprints do check if your biometrics are locked. After locking biometrics if a UID is used for invoking any of the authentication services using a biometric modality (fingerprint/iris) a specific error code ‘330’ indicating biometrics are locked. Below is the process which will explain to you how to unlock the biometrics of your Aadhaar.
How to Unlock Fingerprints of your Aadhaar to overcome fingerprint not matching error code 330
To unlock your biometrics for successful authentication visit UIDAI Website https://uidai.gov.in/
On the homepage find for option “Lock/Unlock Biometrics” and click on it
On the next page just tick mark on “I Understand that after biometric lock enables, I will not perform biometric authentication until I unlock Biometrics.” and click on the Lock/ Unlock Biometrics button
In the next screen enter your 12 digits Aadhaar Number or VID and click on the Send OTP or enter TOTP option
If you have selected Send OTP then you will receive one-time-password on your registered mobile number or else in case if you have selected enter TOTP then generate the TOTP from mAadhaar App
Enter the receive one-time-password in the enter OTP field and click on the submit button
On the next page if your biometrics are locked then it will display a message Your Biometric is locked (you will not be able to use Biometrics (fingerprints/iris) for authentications thus preventing potential misuse)
So if you are able to see this message that your biometrics is locked then that means your biometrics were locked and that’s the reason you were facing failure while fingerprints authentication
To unlock the biometrics permanently just click on the disable locking feature or if you want to temporarily unlock your fingerprints then you can click on the Unlock biometrics button and your biometrics will be unlocked until a specific period of time which is displayed on the screen.
If your biometrics were not locked then you will need to move on to update your fingerprints so that you can fix the issue of Aadhaar fingerprint not matching error.
For updation fingerprints in enrollment center , some percentage of existing fingerprints needs to be matched. But my fingerprints doesn’t match the required percentage. Kindly suggest me .
Hello Goutam Mallick,
If your fingerprints doesn’t pass the percentage than maximum 3 times your fingerprints will be captured and the software will automatically pick up best among three.
I went for up-gradation of my aadhar twice in the month of Oct and Nov but each time my finger prints didn’t match and my update application was rejected as i am physically unable to move about, suggest me how can i get it upgraded so that can link it with my phone. pl reply soon
Hello Hemlata,
It is very bad to hear that you are unable to update your fingerprints. If you want to re-verify your mobile number than you can do it just by calling toll free number 14546.
Myself and my family members visited Andhra Kendra and updated our biometric fingerprint and get sms about verification of our aadhar. But after that when we tried to link our mobile numbers with aadhar biometric failed again. What should we do now?
Hello Sajal,
It takes few days to update your details in database, so please try again after may be a week or two.
After one month my exam will be held nd now my fingerprint is not matched nd entry is biomatric so suggest me what I’m doing
Sir my hands is sweaty hands for every time so the biometric is failing .now I am going to write competitive exams there are mentioning that fingerprint authentication is necessary ! I am asking if there is another alternative process to solve